HC Guestbook — FAQ

Frequently asked questions about installing and using HC Guestbook.

How do I setup the guestbook?

In guestbook.zip there is a file called guestbook.cfg. Open it with a text editor and follow the installation instructions contained within the file.

I get Internal Error 500. What does that mean?

This is probably caused by a misconfiguration in guestbook.cfg, or you may have forgotten to change the path to Perl in guestbook.cgi. Double-check both files and ensure all paths are correct for your server.

When I press Submit the screen turns white and nothing happens.

guestbook.log or guestbook.html is missing the correct permissions. The correct permissions for guestbook.log and guestbook.html is chmod 666.

I use a Windows server. Can I use HC Guestbook?

No. HC Guestbook is made and tested for Unix/Linux servers only. It is not compatible with Windows-based hosting environments.

When I press Submit I get 404 File Not Found.

There is a misconfiguration in guestbook.cfg. Check that the path to your CGI script and guestbook files is correct.

Do I upload files in ASCII or BINARY?

All text files (guestbook.cgi, guestbook.cfg, guestbook.log, guestbook.html, admin.html) must be uploaded in ASCII mode. All image files must be uploaded in BINARY mode.